Terms of service

1. Overview

Welcome to Nuvia Skin Co. By accessing or purchasing from our website, you agree to the terms outlined below. These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

If you do not agree with these terms, please discontinue use of our website.

2. Online Store Terms

By using our store, you confirm that you are at least 18 years old or have permission from a legal guardian.

You may not use our products for any unlawful or unauthorized purpose.

3. Product Information

We aim to provide accurate descriptions, images, and details for all products. However, we do not guarantee that:

Colours will display exactly the same on all screens
Product descriptions will be error‑free
Stock availability will always be accurate

We reserve the right to modify or discontinue products at any time.

4. Pricing & Billing

Prices are listed in the currency shown at checkout and may change without notice.

We reserve the right to:

Update pricing
Limit or cancel orders
Refuse any order placed with incorrect information

If we make changes to an order, we will attempt to notify you using the contact details provided.

5. Shipping & Delivery

Orders are fulfilled by our partner facilities in the United States and European Union.

Estimated delivery times:

USA: 3–5 business days
EU: 3–7 business days
UK: 5–10 business days
Canada: 5–10 business days
Australia & New Zealand: 7–14 business days
Rest of World: 7–21 business days

Delivery times may vary due to customs, courier delays, or factors outside our control.

For full details, see your Shipping Policy.

6. Returns & Refunds

Due to the nature of skincare products, all sales are final unless the item arrives damaged or incorrect.

For full details, see your Refund Policy.

7. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders.

We are not responsible for failed deliveries due to incorrect addresses.

8. Third‑Party Services

Our store uses third‑party providers for:

Payment processing
Fulfilment
Analytics
Shipping

These providers have their own privacy and data policies. We are not responsible for their actions or service performance.

9. Intellectual Property

All content on this website—including branding, product names, images, graphics, and text—is the property of Nuvia Skin Co. You may not copy, reproduce, or distribute any content without written permission.